Welcome to Flawless Hue Store! Our Terms and Conditions outline the beautiful relationship between you and our cosmetics brand. Please read these terms carefully before using our website or purchasing our products. By accessing our site or making a purchase, you agree to these terms in full.

1. Our Flawless Relationship

Flawless Hue Store specializes in premium cosmetics including blush, lipstick, mascara, moisturizers, and makeup pencils. Our products are designed for beauty enthusiasts who value quality, luxury, and ethical beauty standards.

2. Website Access and Use

2.1 Your Responsibilities

  • You must be at least 13 years old to browse our site and 18+ to make purchases
  • Provide accurate and current information when creating an account or making purchases
  • Keep your login credentials confidential
  • Use our website only for lawful purposes

2.2 Prohibited Actions

  • Reverse engineering or copying any website content
  • Using automated systems to extract data
  • Uploading malicious content or disrupting site operations
  • Impersonating others or misrepresenting your identity

3. Product Information

3.1 Beauty Descriptions

We strive for accurate product representations, but please note:

  • Colors may appear differently due to screen settings
  • Product textures are described based on standard conditions
  • For shade matching, consider ordering our Mini Discovery Kit first

3.2 Hygiene Standards

To maintain strict hygiene, these opened products cannot be returned:

  • Mascaras (all varieties)
  • Lipsticks (bullet and liquid formulas)
  • Blush (cream and liquid formulations)
  • Used makeup pencils (unless defective)

4. Ordering Process

4.1 Making Purchases

  • Add items to cart and proceed through checkout
  • Review your order carefully before payment
  • Receive order confirmation via email

4.2 Payment Options

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We never store your full payment details.

5. Shipping Your Beauty Essentials

5.1 Processing Time

We carefully prepare each order with the same attention to detail you apply to your makeup routine:

  • Orders processed within 1-2 business days (excluding weekends/holidays)

5.2 Shipping Options

  • Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
  • Free Shipping (Orders over $50): EMS, 15-25 business days

Note: We ship worldwide except to certain Asian countries and remote locations.

6. Returns & Exchanges

6.1 Our 15-Day Policy

If you’re not completely satisfied, we’ll make it right:

  • Initiate returns within 15 days of receiving your order
  • Email [email protected] with order details
  • Receive return authorization within 24 hours

6.2 Refund Details

  • Processed within 3-5 business days after we receive returns
  • Original shipping fees non-refundable (unless defective)
  • International refunds may take 7-10 days to appear

7. Intellectual Property

All content on our website is the property of Flawless Hue Store and protected by intellectual property laws. This includes:

  • Product designs and formulations
  • Brand names and logos
  • Website content and images

You may not use, reproduce, or distribute any content without our written permission.

8. Liability Limitations

8.1 Product Use

Flawless Hue Store is not liable for:

  • Any allergic reactions or skin sensitivities
  • Misuse of products contrary to instructions
  • Individual variations in product results

8.2 Website Availability

We strive for uninterrupted access but cannot guarantee our site will always be available or error-free.

9. Policy Updates

We may update these terms periodically. The current version will always be posted on our website with the effective date.

10. Contact Us

For any questions about these terms or our products:

Flawless Hue Store
3126 Simons Hollow Road
LAKE HUNTINGTON, US 12752
Email: [email protected]

Thank you for choosing Flawless Hue Store. We’re committed to making your experience as flawless as our products!